
Councilman
Kenney doesn't want to take the time to understand Twitter, which is why he hired
a company to do it, but what is more appalling is that Kenney is already paying
a communications consultant who doesn't know how to use Twitter either. Twitter
is a basic communications tool that is easy to use, so it obviously shows that
his communications consultant doesn't know what modern communications is. Also,
the company that he hired to do the tweets sometimes just types what he tells
them, or they put out misinformation. It's not only a waste of money, but money
badly spent on people who don't know what they're doing or how to communicate
with their client.
The
point of social media is that even though you can get help with it from an
outside consultant, you can't buy your reputation through your social media
efforts. There has to be a sincerity in what you do which includes what you say
and how you're saying it. Councilman Kenney ended up buying a lot of negative
buzz through the mistakes he made, and it's obviously reflected badly on his
communications staff as well. It's best to be responsible and know who you're
dealing with when it comes to your publicity efforts.
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