Don't worry, I'm OK and all is well at TC Public Relations. However, what caught my eye was a recent story in Time Magazine about how the old-media business is going down the toilet and whether or not the new-media business will save the world of journalism. After all, if places like the Chicago Tribune are cutting hundreds of jobs for journalists, what will be left except for bloggers like me (a zillion at my last count) to bring you the "news"?
Public relations agencies often work to make themselves unique by the type of services they offer for particular products or service businesses. And while even we have used something in our business development pitches that says, "we help to make our clients more popular and more profitable" it will always boil down to our reputation management expertise. That is what public relations pros do and will continue to do until the end of time. Why?
All that any product or service has is a reputation to develop. And so whether it's a public relations pro connecting with The New York Times or littegreenfootballs, it will ALWAYS be a reputation management. And that will ALWAYS be the intersection point between public relations companies and journalists (or online citizen journalists), period.
So where is the PR laugh? The joke is the smoke and mirrors that show up when people talk about the death of old-media. Nothing is going away, in fact it's all expanding (see the book The Long Tail) in a way that makes public relations professional more valuable than ever because there are more media outlets to hold conversations with on-line. And for the out of work print journalists (many are now looking to work for PR agencies), they have the same opportunities because they know how to write good copy and build credibility with their audiences.
So what about banging out those press release for a blog posting? Well, that is not the way new-media works. It's about relationship building with connecting trusted sources with trusted reporters. That relationship building skill is at the core of reputation management that a talented public relations person has. So the death of journalism and, gasp, the death of public relations agencies is not going to happen. In fact, there's new life for both.
I found this post while researching a column for my local newspaper about how the Internet has impacted PR and why small business owners should take advantage of it. I really appreciate your point about "reputation management" - thank you!
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