I saw a story on NPR's website called, "Who Knew? Fed Chairman Ben Bernanke Is A Funny Guy,"
by Mark Memmott with a transcript of the Federal Reserve Chairman's commencement
address at Princeton. I was impressed that he could use humor, even though he
seems like such a serious guy. He even quoted Lily Tomlin, which is the last
thing I'd expect from him.
Bernanke's
approach can be a lesson for attorneys. Usually lawyers are careful when
dealing with the media, which I totally understand, because they have to be
very careful about what they say. However, because they have to be calculating
about their words or actions, they might look cold or even inhuman to other
people, which can affect their reputation and their client's image.
That's
why I often advise attorneys to communicate some light-heartedness when
speaking to the media or releasing press statements. Wherever you speak or
issue a statement, you should think about your audience. At a conference with
other attorneys, for example, you can be more serious and use more specialized
language. However, there's nothing wrong with sprinkling what you say with some
humor, like Bernanke did.
On the other hand, when you speak to a more general
audience who wouldn't understand or appreciation legalese, you should find a
way to connect with the public by avoiding being very intense or serious. You
have to be careful about what you divulge, of course, so you have to decide
beforehand what your boundaries are, but there's nothing wrong with lightening
up a little for the press. After all, if the Federal Reserve Chairman of the
United States can do it, you can too.
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